Measurement model for Pahang Portal Mart acceptance scale instrument

The Rating Scale Model for Objective Measurement

Necessary and sufficient relations between measurement objectivity and psychometric models for data in more than two categories are reviewed and extended. Rasch (1960, 1961) and others prove the sufficiency of Rasch models for objectivity. Douglas and Wright (1986) derive the model necessary for objectivity for data in two categories. Rasch (1968) outlines a proof of the model necessary for obs...

RTY-Based Model for Organizational Performance Measurement

    Six sigma,   Rolled throughput yield, Organizational performance Six Sigma is a well- established approach to improve the capability of business processes in order to gain satisfaction of customers. The performance assessment of a given process is essential to some phases of six sigma methodology. So far, different indicators are used to demonstrate the performance of a process, while many ...

Developing a New Instrument for Assessing Acceptance of Change

This article focuses on the usefulness of going beyond the concept of resistance to change and capitalizing on the use of a model that includes positivity and acceptance of change. We first discuss the theoretical background of this new construct in the work and organizational fields and then evaluate the psychometric properties of a new measure for assessing acceptance of change. The results o...

Towards a Theoretical Model for Evaluating the Acceptance of Model-driven Measurement Procedures

Trust in Internet Shopping: A Proposed Model and Measurement Instrument

Despite the phenomenal growth of Internet users in recent years, the penetration rate of Internet shopping is still very low and one of most often cited reasons is the lack of consumers’ trust [e.g. Hoffman et al., 1999]. Although trust is an important concept in Internet shopping, there is a paucity of theory-guided empirical research in this area. In this paper, a theoretical model is propose...